[Music] today I'll share with you our research on the impact of coaching on 360-degree feedback by coaching I mean sitting down with someone to debrief their 360 degree feedback result in helping them to create an action plan for the purpose of this study we collected feedback from 244 leaders from a fortune 500 company with locations around the world these leaders had recently received 360 feedback and were provided coaching by internal HR professionals we wanted to understand the effectiveness of the process we asked questions about the process the survey and the coaching experience and here's what we found 94% of those that receive coaching and set goals felt that the 360 process was effective conversely only 34 percent of those who reported that they did not receive sufficient coaching felt that the 360 process was effective that means if you don't provide any coaching support on your 360 feedback process 66% of your participants will not feel that the process is effective that's a huge waste of time and money so how do you provide an excellent coaching experience here are three simple steps number one schedule 90 minutes to meet individually with each participant number two help the individual interpret the results by providing context for the scores and overall themes and number three guide them in creating an action plan that addresses two to three development opportunities if you'd like to learn more and become certified as a 360 degree feedback Coach contact decision wise about our coaching training programs