[Music] today I want to talk about the differences between employee satisfaction and employee engagement employee satisfaction is the extent to which the employment contract is fulfilled employees feel satisfied when basic hygiene factors are met these factors include pay benefits job training safety and the tools and resources to do the job other things that drive satisfaction or perks such as free lunch daycare or working from home satisfaction elements help to attract new employees and retain existing employees for example if your company offers the best health care benefits in the area you'll probably receive more job applications and employees will be less likely to leave and forfeit their health plan employee satisfaction is very important because it creates the foundation upon which engagement can thrive employees must first be satisfied before they can be engaged we define employee engagement as an emotional state where we feel passionate energetic and committed toward our work in turn we fully invest our best selves our heart spirits minds and hands in the work that we do the five drivers of employee engagement are meaning autonomy growth impact and connection meaning is about finding purpose in the work that you perform autonomy is having the freedom to do your best work growth is feeling stretched and challenged in your job impact is about making a difference and then getting things done and connection is about belonging to something greater than yourself so we're satisfaction helps to attract and retain employees engagement also helps with retention but it's the main driver of performance engaged employees want to do their best work and deliver results for the company satisfaction is more transactional you pay me and I do my work engagement is transformational where I love my job and I want to make a difference both concepts are important no matter how engaged employees are in their work if they feel under compensated a satisfaction element their engagement will suffer and they'll probably look for other job opportunities if you'd like to learn how to measure both the satisfaction and engagement levels of your employees download the decision wise employee engagement survey thanks for watching and best of luck in your efforts to create an engaging workplace [Music] you