open dialogue is vital to any organization success when people feel they can't discuss difficult workplace issues or be candid about performance projects or quality it can lead to low morale reduced efficiency increased cost and project delay imagine what your organization could be like if it fostered an environment of open dialogue and mutual respect how would such an atmosphere affect employee satisfaction productivity and the results your team is trying to deliver fortunately there's a way to promote an environment where people speak to one another openly and respectfully even when the stakes are high opinions vary and emotions run strong introducing crucial conversations training from vital smarts the crucial conversations course teaches important skills for individual teams and organizations that suffer from outcomes like poor quality slow time-to-market declining customer satisfaction or strange relationship achieve immediate measurable and sustainable results by creating conditions in your organization where people speak with complete candor and openness no matter the topic put Crucial Conversations training to work and you'll drive rapid and sustainable change get stalled initiatives back on track and turn mediocre performers into key contributors the training teaches participants how to resolve disagreements build acceptance and overcome resistance be persuasively not abrasively about high stakes emotional or controversial topics foster teen more and better decision-making build teams that work together and act with unity and conviction the training is also easy to deliver with multiple in-person and virtual rollout options available including certification courses in-house program and two days public workshop Crucial Conversations training is backed by more than 30 years of research and a new york times bestselling book the award-winning training program has helped more than 2 million people and 300 of the fortune 500 companies realize powerful results using a proven method for driving rapid sustainable and measurable change in behaviour find out how crucial conversation skills can drive real change in your organization today [Music]